Hiring help has arrived

Convenience Store Coaches, Inc. has announced the release of its newest book and seminar boot camp “Hire the Best C-Store Employees – Interviewing Tactics For Hiring Employees Who Can Actually Make You Money.”  Employee issues top the list of what challenges and frustrates store operators the most.  It’s easier to hire the right people who possess the right behaviors than it is to train the wrong people the right behaviors.

This book is loaded with actionable how-to information that teaches store operators: How to successfully navigate through the three phases of the interview process: Pre-Interview, Interview and Post-Interview; 135 behavior-based competency-driven interview questions; 78 questions to prevent lawsuits; 20 questions to get job references talking; 7 pre-screening phone interview questions; 26 job application red flags; 12 body language clues to detect deception; and 18 components of an effective job description.

“Finding quality employees and reducing employee turnover are two of this industry’s biggest challenges,” says Paul Nanula, president and CEO, Wilson Farms, Inc.  “The training that was provided to our managers on the interviewing tactics in this book has helped us reduce our employee turnover from 148 percent to 59 percent.”

For additional information or to order your copy of “Hire the Best C-Store Employees – Interviewing Tactics For Hiring Employees Who Can Actually Make You Money,” visit www.cstorecoaches.com or call (888) 788-9090.